All Champions Choice Browbands are guaranteed against defective or faulty workmanship and/ or ribbon.This does not include misuse or normal wear and tear.

If you believe the product is defective please contact us straight away as returns must be made to Champions Choice Browbands within 14 days and in original condition.

If the Browband is found to be faulty, the shipping and handling costs are not refundable but a replacement Browband will be posted free of charge. (An extension on the return date will be allowed for overseas customers.)

As all Browbands are made to order- all sales are final!

Champions Choice Browbands does not accept returns and no credits or refunds will be given for the incorrect choice of size or colour combinations.

This is why we recommend that you measure your existing Browband before ordering as standard sizes may vary depending on the manufacturer.

Instructions on how to measure your existing Browband accurately and the standard sizes used by Champions Choice Browbands are all listed on the “Sizing” page of the website.
You must remember that the differences in computer Hardware and Software used to view the products and ribbon die lot variations that ribbon colours on this web site may vary compared to the actual product. Champions Choice Browbands is not responsible for ribbon colours not matching the colours you see on the screen and will not accept returns on this basis.

If you are in doubt about the colours shown please contact us for clarification or samples.

Once an order has been started we do not accept cancellations. If you contact us we can let you know where your order is up to and if you are able to cancel or not.

As we do not refund due to misuse we recommend that you remove the Browband from the bridle after each use.

Place the Browband in a Champions Choice Browband Cover, lay it flat in a clean dry place and do not store anything on top of the Browband.

Do not submerge the Browband in water or use in heavy showers of rain.

For extra protection some Browbands can be scotchguarded but please do a test first as sometimes it can cause ribbon and Diamonte discolouration.

Insurance and registration of your Browband is an optional extra and can be taken out at an extra cost. If this Insurance and registration in not taken out by the customer Champions Choice Browbands will take no responsibility for lost items in the post. COD items have insurance cover up to $100 and additional insurance can be purchased.